DegenCity Terms and Conditions

Welcome to DegenCity. These Terms and Conditions ("Terms") govern your access to and use of our website, games, sportsbook, and related services. By creating an account or using any part of our platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use DegenCity in any way.

Eligibility and Account Registration

To register with DegenCity, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require all players to complete the degencity register process truthfully, providing accurate personal information. You may only hold one account with us; duplicate accounts may be closed, and associated funds may be forfeited.

• You must provide a valid email address and complete identity verification when requested
• You are responsible for keeping your login credentials confidential
• We reserve the right to request documentation to confirm your identity before processing any degencity withdrawal
• We do not accept players from the jurisdictions listed in our Restricted Countries policy, including the United States, United Kingdom, Spain, France, Germany, and others specified on our website

DegenCity Login and Account Security

Every degencity login attempt is your responsibility. We strongly recommend using a strong, unique password and enabling any additional security features we offer. We are not liable for losses resulting from unauthorized access to your account caused by your failure to protect your credentials. If you suspect unauthorized use, contact us immediately via Live Chat or email.

Deposits, Withdrawals, and Currencies

We accept deposits in multiple cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Tron, Solana, BNB, XRP, USDT, and USDC, as well as bank deposits via Swapped and gift cards through Pulse. Minimum degencity deposit amounts vary by method, starting from $1 for select cryptocurrencies. We display your balance in USD for convenience, though your funds may be held in crypto.

When you request a degencity withdrawal, we process most transactions within one hour, subject to verification checks. There is no fixed maximum monthly withdrawal limit; however, large withdrawals may be paid in structured instalments at our discretion. Method-specific limits are displayed in your account, and network or third-party fees may apply.

• Minimum withdrawal via bank transfer is €15
• We may require additional verification for first-time cashouts
• We reserve the right to delay or decline withdrawals pending compliance checks

Bonuses and Promotions

Our 7-Day 10% Cashback welcome offer is activated automatically upon registration, provided you make at least one successful deposit. This degencity bonus returns 10% of your net slot losses incurred during your first seven days, credited automatically if your account is down at the end of that period. Live Casino, Game Shows, and Bonus Buy results do not count toward or offset slot losses, and a maximum of $5 per spin is counted toward the net loss calculation.

We may offer additional degen city bonus opportunities, including Instant Rakeback, Weekly Bonuses, Monthly Bonuses, and Rank-Up Bonuses through our XP loyalty system. Any degencity promo code or degencity bonus code we issue must be redeemed through the cashier as instructed. We reserve the right to modify, suspend, or withdraw any promotion at our sole discretion, and to void winnings obtained through bonus abuse, collusion, or violation of these Terms.

Loyalty Program and Referral Commission

Our XP rank system rewards wagering activity across all games, with XP earned in line with the house edge of each title. Ranks range from Chiplet through to Ace, unlocking increasing rewards such as rakeback, bespoke gifts, and VIP hosts. We also operate a Referral Program offering 10% commission on wagers generated by players you refer. Rakeback and VIP bonuses do not expire, but we may adjust the structure of the loyalty program at any time.

Games, Fairness, and Sportsbook

DegenCity offers access to thousands of titles from leading studios, including Evolution, Pragmatic Play, NetEnt, Play'n GO, and many others, alongside our own Originals such as Dice, Mines, Plinko, and Limbo. We also provide a sportsbook covering a wide range of sports and esports markets. All games are provided by licensed third parties or operated under fair-play principles we uphold internally.

• We do not guarantee winnings on any game, slot, or sports wager
• Game outcomes are generated using certified random number generation technology provided by our partners
• We may suspend specific games or markets for maintenance or regulatory reasons

Responsible Gambling

We are committed to promoting responsible play. We encourage you to set personal limits and take advantage of any self-exclusion or cooling-off tools we make available. If you believe your gambling behavior has become problematic, we urge you to seek support and contact our team for assistance in managing your account responsibly.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we suspect fraud, money laundering, bonus abuse, multiple accounts, or any breach of these Terms. We may also terminate accounts located in restricted jurisdictions. Upon closure, we will determine, at our discretion, whether any remaining balance is returned, subject to verification and compliance review.

Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted or error-free service. We are not liable for any indirect, incidental, or consequential losses arising from your use of DegenCity, including losses due to internet connectivity issues, server downtime, or third-party payment delays. Nothing in these Terms excludes liability that cannot be limited under applicable law.

Customer Support and Disputes

Our support team is available 24/7 via Live Chat, email at support@degencity.com, and our Help Center. We aim to resolve disputes fairly and promptly. If you have a complaint, please contact us in the first instance so we can investigate and respond.

Changes to These Terms

We may update these Terms periodically to reflect changes in our services, legal requirements, or operational practices. Continued use of DegenCity after changes are published constitutes your acceptance of the revised Terms. We recommend reviewing this page regularly to stay informed of any updates.

Governing Law

These Terms are governed by the laws applicable to our licensing jurisdiction under the Government of the Autonomous Island of Anjouan, Union of Comoros. By using DegenCity, you agree to resolve any disputes in accordance with this governing framework.